RETURN Item for EXCHANGE / REFUND

If for any reason you are not satisfied, you may EXCHANGE your item in its original condition within 10 days of when you receive your order, (not including shipping costs).  If you receive damaged or defective merchandise, please let us know immediately, via eamil with an image.

*Made to Order Pillows have a 20% restocking fee, plus shipping COSTS.

*CUSTOM return terms are stated in work contract.

STEPS

1. EMAIL OrangeHOWELL

sales@orangehowell.com to let us know how you will be returning your item & TRACKING INFORMATION.

2. MAIL item back to NYC

OrangeHOWELL - Return     

PO Box #670   

New York, NY

10009

3. INCLUDE Receipt

Include in your package your receipt so we have all the correct information to process your request and turnaround the right item for you ASAP!